Mo6o
For AMC & field-service businesses 🇮🇳 ₹ UPI · WhatsApp
AMC & service-call management software — Every AMC visit served.
Every rupee billed. Proof of both.
Mo6o AMC is annual-maintenance-contract and service-call management software for field-service businesses. Contracts your customers accept digitally on WhatsApp, visit schedules generated for the life of the contract, a drag-and-drop board that suggests the right technician, field completion with photos and OTP sign-off — and a live meter that shows exactly which finished work and lapsing contracts are money you haven't collected yet.
Where AMC money
actually goes.
Not to competitors. To the gaps — the renewal nobody was watching, the visit that was served but never billed, the schedule that lives in someone's head.
The renewal nobody was watching.
A contract quietly ends, the visits stop, and the customer drifts to whoever calls first. Mo6o marks lapsed contracts, counts them as money at risk, and nudges you at 15, 7 and 1 days before every expiry.
The visit that was served but never billed.
Chargeable call-outs get completed, parts get fitted — and the invoice never happens, because nothing connected the field to the back office. Mo6o queues every completed chargeable job and every billable part until someone invoices it.
The schedule that lives in someone's head.
Spreadsheets and phone calls mean no proof of service, no view of who's overloaded, and no answer when a customer asks “when were you last here?” Mo6o keeps the plan, the history and the photo evidence in one place.
Four steps,
no leak.
Nothing starts until it's agreed, and nothing finishes until it's collected. Each step hands off to the next on its own.
Create the contract.
Build the AMC in a guided wizard — coverage for a whole client, a site or a single asset, visit frequency, fees and your own document template. Activating locks a tamper-proof contract copy and a PDF.
Customer accepts on WhatsApp.
They get a link, read the contract on their phone, and accept with a one-time code — no printout, no signature chase. Acceptance is what generates the visit schedule and drafts the first invoice, so nothing starts until it's agreed.
Allocate visually, serve with proof.
Drag visits onto technicians on a weekly board with transparent suggestions — by skill, history and workload. In the field: check-in, findings, parts, photos, and the customer signs off with an OTP.
Watch the leak shrink.
Completed chargeable work and billable parts land in a pending-billing queue; contracts nearing expiry are counted as revenue at risk. The dashboard meter totals what's uncollected — live, from real records.
From contract
to collected.
Four modules run the loop — contracts, scheduling, field, money. Each one feeds the next, so nothing falls between the field and the back office.
Contracts that run themselves.
An AMC in Mo6o isn't a PDF in a folder — it's a working object. The wizard builds it from your own document template; activating locks an immutable copy your customer accepts digitally with a WhatsApp OTP. From acceptance, the system takes over: planned visits are generated across the term through your working-day calendar, and the first invoice is drafted.
- Coverage the way you actually sell it — whole client, a specific site, or a single asset, with overlap warnings
- Renewals create a linked draft of the old contract, one at a time or in bulk — the chain is kept, nothing is overwritten
- Contracts past their end date are swept to Expired daily and show up as revenue at risk; expiry nudges go out at 15, 7 and 1 days
A board that knows your team.
The allocation board is a week of your whole field team. Drag a visit onto a technician; move it, span it across days, or put two people on the same job. Every unallocated visit carries a suggestion — and the suggestion shows its arithmetic.
- Suggestions score skill match, who has served that client before, and current workload — and the “Why this suggestion” screen shows the exact points, so coordinators can trust it or overrule it
- Capacity caps per day (yours to set) flag overbooked days — the system warns, you decide
- Notifying technicians on WhatsApp is a deliberate step after allocation, never an accidental blast
Proof, not promises.
Your technician's whole day is one screen: today's visits, check-in on arrival (with location when they share it), findings, parts used, photos from the phone camera — and the customer confirms completion with a one-time code sent to their WhatsApp. If the customer isn't there, the technician can still complete, and the record says so honestly.
- Works as an installable app on any phone — no app-store download
- Built for basements and bad signal: check-ins and completions queue offline and sync when the connection returns (photos and OTP need a live connection, and the app says so)
- A completion summary — work done, parts, amounts — can be sent to the customer on WhatsApp before the technician leaves the site
Billing that chases you.
Every completed chargeable call and every billable part lands in a pending-billing queue and stays there until someone turns it into an invoice — with a suggested labour charge from your own pricing rules. Invoices carry GST, keep immutable versions when edited, and go to the customer as a WhatsApp link they can pay from.
- The pay page needs no login and no app: UPI apps open with one tap — Google Pay, PhonePe, Paytm — plus a scannable QR and your bank details
- Payments are recorded against invoices, split across several if needed, into a running client ledger; edit or delete a payment and the ledger and every invoice status are rebuilt
- Automatic WhatsApp reminders for bills due, plus a Monday plan for each technician, a weekly digest for managers, and a monthly report for the owner
Everything else
in the box.
The loop is the headline. These are the parts that keep it honest — intake, access, reports and the plumbing underneath.
Public request links
Share one link — on WhatsApp, a sticker, an email signature — and customers submit service requests with no login. Every submission waits in a review queue; your team accepts (and can correct) before it ever becomes a job. Rate-limited and bot-trapped.
The revenue-leak meter
Unbilled completed work + billable parts + expiring and lapsed contracts, computed live from your records, with drill-down into each item.
Reports that answer questions
Punctuality (on-time %, average delay, worst-offender clients), staff performance, reschedules & reallocations, service calls, AMC book, and a 12-month company-performance view with plain-language insights. CSV export on the lot.
Roles your way
Owner, Manager, Technician and Read-only out of the box — plus custom roles, a full permission matrix per resource and action, and per-user overrides where a deny always beats a grant. Technicians see their own jobs and nothing else.
Global search
One box across clients, contracts, visits, invoices and staff — respecting each user's permissions and scope.
WhatsApp, metered honestly
Your plan includes a monthly message allowance, enforced for real; top-up packs extend it without a plan change. Or plug in your own WhatsApp business number and the meter doesn't apply.
Working-day intelligence
Weekly offs, holidays, and per-day visit-capacity caps shape every generated schedule and every suggested date.
A phone-first app
Bottom tab bar you can reconfigure per company and per user, list-to-card layouts on small screens, and offline queuing for field work. Installs from the browser to the home screen.
Zero installs,
zero logins.
Your customers never create an account and never install anything. Everything that needs them — reading and accepting the contract, paying a bill, raising a request — arrives as a link on WhatsApp and works in the browser it opens in.
Accepting is stamped on the PDF — hashed, expiring, attempt-limited one-time codes. Requests land in your review queue, never straight onto the schedule.
Your data,
actually isolated.
Multi-tenant software should prove isolation, not promise it. Here's what enforces it — the database, not just the application.
Isolation the database enforces
Every tenant's rows are separated by PostgreSQL row-level security — the database itself refuses cross-company reads, on every query, even if the application has a bug.
Sensitive data encrypted, changes logged
Customer contact details are encrypted at the field level and every significant change is written down — permanently.
Built for India's DPDP era
Consent, retention and data-subject rights are built in — not bolted on for the audit.
Simple,
honest pricing.
Every plan runs your full AMC operation — contracts, visits, field app, billing, reports. Plans differ by team size and WhatsApp message allowance, and message top-up packs extend any plan without an upgrade.
Starter
Growth
Pro
Accounts are set up by the Mo6o team — talk to us and we'll have you running. Out of WhatsApp messages? Top-up packs extend any plan, no upgrade required.
The honest answers.
What is Mo6o AMC?
Who is it for?
Do my customers need to install anything?
How does contract acceptance work without paper?
Does it work where there's no signal?
How are technicians suggested for a job?
How do payments work?
Can my technicians see other people's jobs or customers?
Is my data safe from other companies on the platform?
What does WhatsApp messaging cost?
Stop guessing
what you're owed.
Contracts accepted digitally. Visits proven with photos and OTP. Every unbilled rupee on one meter. Mo6o AMC runs the whole loop — and your customers never install a thing.